Clinical Case Manager

  • Position: Exempt, Full-time
  • Reports To: Licensed Senior Care Manager
  • Date Posted: Jul/1/2021

Job Purpose/Description

Rather than serving as a traditional therapist to scores of patients, the Clinical Case Manager is a critical member of a seasoned team which connects thousands of families to community based mental health providers. This licensed mental health professional will join a rapidly growing team designed to calm the chaos of mental health care by serving as an added layer of support while families navigate the mental health system.

The Clinical Case Manager will leverage their bilingual language skills to provide and deliver the highest level of customer service and care coordination to those in need of mental health and substance use disorder resources. The Clinical Case Manager will connect individuals and families seeking mental health services using their knowledge and expertise, but will not provide any direct clinical services to Care Solace clients.

Duties & Responsibilities

  • Provide care coordination services to individuals or families seeking mental health or
    substance use disorder services, ranging from low to high severity, across the United
    States.
  • Consult with school staff members as needed.
  • Complete assessment to determine the needs of the client.
  • Conduct follow up with clients to determine if further assistance is needed.
  • Work with dynamic team of care coordinators to assist on complex and high severity
    cases.
  • Complete all relevant documentation.
  • Provide clinical insight and consult on cases as needed.
  • Follow all company protocols and guidelines.
  • Comply with mandated reporting requirements and complete reports as needed.
  • Be willing to step in whenever needed.
  • Provide excellent service to those in need.
  • Have a passionate attitude and advocate to get individuals into services they need.
  • Be on call for emergencies according to on-call rotation.

Qualifications & Experience

Education & Skills

  • Master’s Degree in Social Work, Psychology, or relevant field
  • Active license in mental health related field without any disciplinary or board actions,
    such as: LCSW, LMFT, LPC, LMSW required.
  • Must have completed any supervision requirements related to license
  • 1+ year of relevant experience
  • Bilingual Spanish required

Working Experience

  • Experience working with children, adolescents, and adults
  • Experience working with school districts preferred
  • Team player, empathetic, respectful, clear, and direct communicator, positive attitude
  • Ability to work in virtual environment and fast-paced environment
  • Sound clinical and ethical judgment

Working Conditions

Remote work is possible if not within driving distance of Encinitas office. Requires working virtually with our remote teams. On call for emergencies according to on-call rotation.

Physical Requirements

Office environment. Standing and sitting.

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