No Cost
There is no cost to become a Care Solace Verified Provider. You will never be charged for your profile or client referrals.
50% book an appointment
with the help of Care Solace, which is nearly triple the rate of when individuals navigate the system on their own.
83% of clients
are happy with their first matched provider.
50% book an appointment
with the help of Care Solace.
83% of clients
are happy with their first matched provider.
There is no cost to become a Care Solace Verified Provider. You will never be charged for your profile or client referrals.
Get matched with clients who align with your offerings and specialties, insurance coverage, geography, and availability.
We offer email intake so you can verify your availability without ever having to pick up the phone.
Click the button below to submit information about your practice.
Once verified, we will send you a personalized link to review and edit your provider profile.
After you’ve reviewed your profile, you’re ready to receive referrals!
Our proprietary software easily allows mental health professionals working within education systems and municipal governments to easily submit referrals to Care Solace. If the client’s needs match your profile, our Care Companion™ team will contact you on the client’s behalf to ensure it's a good fit and help them set up an appointment with you.
For an anonymous pathway to care, clients utilize Care Match, our self-service tool, to search for providers matched to their needs and contact them on their own.
For an anonymous pathway to care, clients utilize Care Match, our self-service tool, to search for providers matched to their needs and contact them on their own.
Use your personalized link at any time to ensure your information is up-to-date. The more accurate the information, the better we can match you to clients.
For additional questions about your profile, please contact us.
Our care coordination service is designed to benefit the entire community, regardless of age. We help individuals of all ages find the mental health care or substance use treatment services they need.
We match individuals to both mental health and substance use services such as individual therapy, psychiatry, intensive outpatient programs, residential inpatient programs, partial hospitalization, medical detox, and intervention services.
Individuals may utilize Care Match, our anonymous online self-service tool. Here, they complete a short questionnaire about their needs and our proprietary database provides a list of curated resources matched to their needs. They can choose to call resources on their own, or contact Care Solace directly for care coordination assistance.
In addition, an organization we partner with may submit a Warm Handoff® referral to Care Solace. Once we receive a Warm Handoff, the individual is contacted with a brief questionnaire and a dedicated Care CompanionTM coordinates care on their behalf.
Our matching process takes into account the client’s ages, area of concern, desired treatment approach, insurance, special considerations and preferences, location, and willingness to travel. Using this information, we identify providers that are potential matches.
If you are identified as a potential match, a Care Companion will contact you via phone or email (if you are enrolled in email intake). The Care Companion will confirm the following:
You are accepting new clients
You are able to treat the client based on age and area of concern
You accept self-pay or the client’s insurance
Your soonest available appointment date
If you are a match for an individual, you will be added to the short list of confirmed resources for the client. The individual will select a resource from the list and either reach out to you directly to schedule an appointment or have their Care Companion hold a conference call to schedule the appointment.
We do not directly connect our clients to group therapy or support groups at this time. This is something we may offer in the future.
From your Provider Profile, under general select "Add Clinician" and enter their information.
As individuals near you utilize Care Solace's care coordination services, we'll match you with clients whose needs match your offerings, specialities, insurance coverage and availability. Getting matched to individuals comes at no cost to you as a provider.
It's important to keep your information up to date to receive the most suitable matches from us. You can access the Provider Portal at any time to update your information.
The best way to access your profile for updates is to become a Verified Provider. Alternatively, you can respond to any of our appointment requests and you will be directed to the Provider Portal where you can make updates.
We do not charge providers a fee to be part of our database and you will never be charged to receive referrals from Care Solace. We strictly match people in need to the providers who are best suited to serve their needs and preferences. We are not a brokering service and do not maintain formal partnerships with providers.
If you received the request by email, simply click the "Let Us Know" button and you will be directed to the Provider Portal where you can respond.
If you have the case number, you can go to caresolace.com/providers and enter your case number and phone number to access the Provider Portal and respond.
If you do not have the email or case number, you can call or text us at 888-515-0595 or email weserve@caresolace.org.
We always want to hear from you. You can reach out to providers@caresolace.org to schedule a meeting with one of our Provider Support Team members.
You may place a temporary pause on your profile. During this time you will not receive any new availability requests. You can do this one of two ways:
When you receive an appointment request from us, login to the Provider Portal. Answer no to the first question "Are you accepting new clients?". The Portal will then give you the option to pause your profile and select a date to resume.
In your Provider Portal, select "edit profile" from the general tab, then select "suspend". It will then ask when you would like to resume appointment notifications.